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Privacy Policy:

We are committed to protecting the privacy and accuracy of confidential information to the extent possible, subject to provisions of state and federal law.  Other than as required by laws that guarantee public access to certain types of information, or in response to subpoenas or other legal instruments that authorize access, personally-identifiable information is not actively shared.  In particular, we do not re-distribute or sell personal information collected on our web servers.

We may collect visitor data and analyze traffic on our site. This information helps us understand customer interests and helps us improve our website. When you visit our site, the pages that you look at, and a short text file called a cookie, are downloaded to your computer. A cookie is used to store small amounts of information. This information is collected for traffic analysis only. The cookie does not contain personal details. Depending on the browser that you use, you can set your preferences to block/ refuse cookies, and/ or notify you before they are placed. We do not associate this data to individual user identities.  This information is used to improve web presentation and utilization.  IP address information may also be used for troubleshooting purposes.  We will never sell, give, or trade the statistics we store to any 3rd parties for data-mining or marketing purposes.

This site also uses contact forms which require users to give contact information (name, phone number, email address).  Contact information from the registration form is used only for the purpose of communication back to individuals who contact us via the site and send material relating to the inquiry.

We will not disclose, without your consent, personal information collected about you, except for certain explicit circumstances in which disclosure is required by law.  We will not distribute or sell personal information to third-party organizations.

In the event a purchase is made on our website, we will also collect personal information for payment processing, such as name, address, and credit card information.

This Privacy Statement was last revised on 5/15/2014. We may change this Privacy Statement at any time and for any reason.  We encourage you to review this Privacy Statement each time you visit the web site.  If we make a significant change to our Privacy Statement, we will post a notice on the homepage of our web site for a period of time after the change is made.

This website may contain links to other web sites. Some of those web sites may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of web sites operated by others.
We are not responsible for the performance of web sites operated by third parties or for your business dealings with them. Therefore, whenever you leave this web site we recommend that you review each web site’s privacy practices and make your own conclusions regarding the adequacy of these practices.

We strive for the utmost in transparency and the protection of your personal information.  If you have any concerns, you can contact the webmaster at nourishedandgrounded@gmail.com.

Refund/Return and Scheduling Policy:

A full refund may be requested after purchase at any time up to the point that test kits and/or coaching program materials are ordered for or distributed to client.  Due to the nature of our services, once testing kits and/or coaching materials have been distributed, no refunds will be available.  Coaching and consultation appointments never expire.   It is the client’s responsibility to schedule and attend all appointments.  If a client misses a scheduled appointment, client is responsible for rescheduling, however  there is no additional rescheduling fee.  Nourished and Grounded will give its best efforts to accommodate the scheduling requests of clients.

If you make a mistake collecting testing specimens, or if the lab refuses to accept specimens because of a mistake you made, a one-time free replacement test kit will be provided to you.  Please call our office before discarding any specimens collected.  Otherwise, once test kits and coaching materials are in your possession, they may not be returned and no refunds are allowed for any test kits due to safety, hygiene and accuracy concerns.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, for instance cannot be returned.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at nourishedandgrounded@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at nourishedandgrounded@gmail.com and send your item to: 528 Kingwood, Dr #188 Kingwood Texas United States 77339.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 528 Kingwood, Dr #188 Kingwood Texas United States 77339.

Important: Please email us at nourishedandgrounded@gmail.com first to request Return Authorization

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Nourished and Grounded, LLC.’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Nourished and Grounded, LLC.’s web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Nourished and Grounded, LLC. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Nourished and Grounded, LLC.’s web site are provided “as is”. Nourished and Grounded, LLC. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Nourished and Grounded, LLC. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Nourished and Grounded, LLC. or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Nourished and Grounded, LLC.’s Internet site, even if Nourished and Grounded, LLC. or a Nourished and Grounded, LLC. authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Nourished and Grounded, LLC.’s web site could include technical, typographical, or photographic errors. Nourished and Grounded, LLC. does not warrant that any of the materials on its web site are accurate, complete, or current. Nourished and Grounded, LLC. may make changes to the materials contained on its web site at any time without notice. Nourished and Grounded, LLC. does not, however, make any commitment to update the materials.

6. Links

Nourished and Grounded, LLC. has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Nourished and Grounded, LLC. of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Nourished and Grounded, LLC. may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Nourished and Grounded, LLC.’s web site shall be governed by the laws of the State of Texas without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

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